Fix: Messenger App Not Working

Last Updated on August 13, 2022 by Emilia

Is Messenger App not working, freezing, not loading, or not connecting for you?

If that’s the case, you are at the right place; in this post, we have provided all the possible ways to fix the connecting and not working issues with Messenger App.

However, sometimes users might experience issues while using the app. Some users may face crashing issues with Messenger , while the Messenger app may just freeze for others.

Whatever the reason, there are some general ways and tricks that will always fix Messenger not working problem.

So without wasting more time, let’s begin with the solutions to fix Messenger not working or freezing issues.

How to Fix “Messenger App Not Working”?

Fix 1: Wait for Sometime

There is a potential that the Messenger app is undergoing maintenance. Check your email for any notifications sent by the Messenger team.

Wait until the new message issue is fixed if the Messenger app needs an upgrade or maintenance.

Fix 2: Check Internet Speed

Make sure you have a reliable internet connection or fast internet. You can have problems with the Messenger App if your mobile data connection speed to your wifi network is sluggish.

So, verify the speed of your internet. Check your router if you’re using wifi or turn on and off your mobile data.

Fix 3: Update Messenger App with Latest Version

Keep your Messenger app updated with the newest version. The older versions may have issues.

Your Messenger app might not function correctly if it is out of date.

Additionally, upgrading to the most recent version of the Messenger app will address all previously discovered bugs by the Messenger support team.

If you like, you can also have the app auto-update, which will keep it consistently updated with the most recent version and bug-free.

Fix 4: Check Permission of Messenger App

Make sure you have provided the required permission for the Messenger app. If you will not provide the required permission for the Messenger app, the Messenger app will not work smoothly.

for this in android, go to setting >> click on app >> click on Messenger App >> provide the required permission.

Fix 5: Restart the App

If the above solution does not work then try to restart the Messenger app. you just close the app and open it again. Sometimes it fixes the issue.

Fix 6: Login & Logout from Messenger App

Another fix is to try to log out from the Messenger app and then log in again to the app. This will take to back normal to App and may fixe the issue.

Fix 7: Clear Messenger App Cache

Most of the time, when there is some issue with the app, clearing the app cache resolves the issue.

To clear the Messenger App cache,

For Android users, Go to settings >> Go to application manager >> Tap on Messenger App >> Tap on clear cache. Messenger App cache will be cleared.

For iPhone users, Go to iPhone settings >> Find Messenger App and click on that >> tap on the Offload App button >> again reinstall the app.

The above solution may fix your issue.

Fix 8: Restart Your Phone

If the aforementioned remedy is unable to fix your problem, your phone is probably having a problem.

So just turn your phone back on. Open the Messenger app after restarting the phone to see if you are receiving the new message.

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Why I am getting a black screen / white screen (blank screen) when I open Messenger ?

Multiple reasons will lead your device screen into full black or transparent screen while using Messenger . It is better to know the exact culprit behind this issue to get to know about a reliable solution.

Before fixing the issue of the Messenger black screen you’d better check the following list of reasons that might cause the Messenger black screen:

• Cookies settings.
• Unstable internet connection.
• Installation of some inappropriate extension in Chrome.
• Hardware incompatibility.
• An old version of the browser.
• Old-dated Android/iOS version (For mobile app).

Try Above Solution You Will Not Face This issue.

My Messenger app won’t load or does not work properly. | Facing loading error / server error / connection error / Screen Freeze / Ping Problem

When a mobile app has a problem with loading, there are a few possible causes.

• There may be a problem with Messenger ‘s app server, which is creating a problem with loading. After a few minutes, please try again.
• A problem with your wifi or mobile data connection. Verify your data connection, if necessary.
• Too many people are using the app at once. After a few minutes, please try again.

I’m having Messenger login issues or account-related issues.

If you have a login or account-related issue, please check the following steps.

1. The Messenger server may be down and that is causing the login/account issue. Please try logging in after a few minutes.
2. Your wifi / mobile data connection not working properly. Please check your data connection.
3. You may be trying with the wrong login credentials. Please confirm the details that you are entering are correct.
4. If you’re using third-party social networks to log in such as Messenger , Twitter, Google, etc, check whether that service is working properly by visiting their official website.
5. Your account may be banned or deactivated for activities. Please read the error messages.

Messenger not working? Check Following Solutions

1. Check if Messenger is down
2. Close and reopen the app
3. Check for app updates
4. Restart the device
5. Check your internet connection

If you’re using cellular data, you might want to see if your data connection is on:

1. Open the Settings app.
2. Go into Network & internet.
3. Tap on SIMs.
4. Toggle Mobile data on.
5. If you’re outside your country or network coverage, also toggle Roaming on (this may incur extra charges).

I have Messenger app installation issues. How to Solve?

• Check to see how much space is available on your phone or tablet:
• Open your Android settings.
• Open your storage settings.

If you have less than 100 MB available, you can uninstall apps to clear up space, then retry the download. Alternatively, you may be able to move your Messenger app to your Android SD card.

• Cancel and restart the download.
• Log out of Messenger , then retry the download.
• Review Google’s tips for troubleshooting download issues.
• Uninstall your Messenger app, restart your phone, and then re-install the Messenger app from the Google Play Store.

My Messenger app is not updating properly on my phone.

• Please check your wifi/mobile data connection and verify that it is working properly. It may be down and stopping you from updating the Messenger app.
• Confirm that you have enough storage space in your phone to download updates. If you don’t have enough storage space, it can be blocking the app updates.

Messenger app Notifications are not working properly.

Before you start following the guides below, there are a few simple tweaks you should try:

1. Make sure App Notifications are turned on. The exact path differs across different manufacturers but it will be something like Settings > Sound and notifications > App Notifications. You should see a list of all apps that work with push notifications. Tap on Messenger and make sure notifications aren’t blocked.
2. Try clearing cache data from the Messenger app and Messenger app. If notifications still don’t appear, try reinstalling the app.
3. Check if there’s any background data restriction to your Messenger app or if you enabled any power-saving modes that might hinder notifications. Don’t just focus on native power-saving functions and check if you have any 3^rd party battery-saving apps that might cause this behavior.

Messenger Problem Today?

Check On the Internet if is there any other problem with Messenger Development? is it globally down, facing an issue on the server, or any other issue happening officially? If this is the error then you have to wait until it is resolved.

• Check their Official Twitter, Facebook page, Instagram, or twitch Platform to know the issue.

Conclusion

The Messenger has to be deleted and reinstalled to fix the problem. The Messenger will now function properly once you’ve done this.

Alternatively, Messenger may have a problem or a malfunction. In this scenario, you’ll have to wait until the Messenger Baby team fixes the problem. Messenger will operate perfectly if you also update the Messenger to the newest version.