Fix: Fidelity App Not Working

Last Updated on August 1, 2022 by Sam

Is there a problem with the Fidelity app? Want to know a solution to this problem? Rest assured that we will assist you with it.

In this article, we’ll go through a few quick fixes for the Fidelity app’s issues with not functioning.

You can receive the financial experience right in the palm of your hand with the Fidelity investing app.

With just a few clicks, you can quickly evaluate news about your assets and areas of interest using your customised feed, trade, manage your money, deposit checks, and pay bills.
Many customers have expressed their frustration that they are unable to launch the Fidelity app and that it keeps crashing.

Fix: Fidelity App Not Working

Why Fidelity App is not working?

The Fidelity App may not be functioning for a number of reasons.

It’s possible that the Fidelity App server is unavailable or undergoing maintenance. Other than this, frequent problems might stop your service.

The most frequent issue, however, is that Fidelity App won’t launch. For obvious reasons, this can be a serious issue, especially for people who use it frequently.

Quick Solution

Read on if you’re having problems using the Fidelity App. For Android and other devices, there are several patches available.

Below is the most common solution which may help to access Fidelity App.

  • Wait for some time because the app may be in maintenance mode.
  • Maybe the server is down, so wait for some time.
  • Check Your Internet Connection.

If the above solutions did not work then you can try more tricks to open the App.

  • Update Fidelity App.
  • Restart Your Phone.
  • Check Device Compatibility.
  • Check Device date and time setting.
  • Update Your Device.
  • Clear App cache file from app Settings.

Why Fidelity Not Showing New Messages?

Fidelity is Not Showing New Messages because of one of following reasons:

  • There is some server issue in Fidelity app.
  • Poor Internet connection
  • Fidelity app is hanging
  • Sufficient storage not available for Fidelity app
  • Fidelity app is not updated with latest version.

How to Fix “Fidelity Not Showing New Messages”?

Fix 1: Wait for Sometime

There is a potential that the Fidelity app is undergoing maintenance. Check your email for any notifications sent by the Fidelity team.

Wait until the new message issue is fixed if the Fidelity app needs an upgrade or maintenance.

Fix 2: Check Internet Speed

Make sure you have a reliable internet connection or fast internet. You can have problems with the Fidelity App if your mobile data connection speed to your wifi network is sluggish.

So, verify the speed of your internet. Check your router if you’re using wifi or turn on and off your mobile data.

Fix 3: Update Fidelity App with Latest Version

Keep your Fidelity app updated with the newest version. The older versions may have issues.

Your Fidelity app might not function correctly if it is out of date.

Additionally, upgrading to the most recent version of the Fidelity app will address all previously discovered bugs by the Fidelity support team.

If you like, you can also have the app auto-update, which will keep it consistently updated with the most recent version and bug-free.

Fix 4: Check Permission of Fidelity App

Make sure you have provided required permission to Fidelity app. If you will not provide required permission to Fidelity app, Fidelity app will not work smoothly.

for this in android , go to setting >> click on app >> click on Fidelity App >> provide the required permission.

Fix 5: Restart the App

If above solution not work then try to restart the Fidelity app. you just close the app and open again . Sometime it fixes the issue.

Fix 6: Login & Logout from Fidelity App

Another fix is try to logout from the Fidelity app and then login again into the app. This will take to back normal to App and may fixe the issue.

Fix 7: Clear Fidelity App Cache

Most of time , when there is some issue with app, clearing the app cache resolve the issue.

To clear the Fidelity App cache,

For android users, Go to settings >> Go to application manager >> Tap on Fidelity App >> Tap on clear cache. Fidelity App cache will be cleared.

For iPhone users, Go to iPhone settings >> Find Fidelity App and click on that >> tap on Offload App button >> again reinstall the app.

Above Solution may fix your issue.

Fix 8: Restart Your Phone

If the afore mentioned remedy is unable to fix your problem, it’s probable that your phone is having a problem.

So just turn your phone back on. Open the Fidelity app after restarting the phone to see if you are receiving the new message.


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