How to fix “Sorry, we couldn’t complete your request” on Instagram

Last Updated on January 26, 2023 by Sam

Are you getting a “Sorry, we couldn’t complete your request” error on Instagram?

Why does this happen?

There are several reasons why you might see this error when using Instagram, but the most common ones are as follows:

  • Issue sat your ISPs end or no internet.
  • Issues with Instagram.
  • You IP address has been blocked my Instagram.
  • Outdated app version.

Quick Solution

Read on if you’re having problems using the Instagram Reels App. For Android and other devices, there are several patches available.

Below is the most common solution which may help to access Instagram Reels App.

  • Wait for some time because the app may be in maintenance mode.
  • Maybe the server is down, so wait for some time.
  • Check Your Internet Connection.

If the above solutions did not work then you can try more tricks to open the App.

  • Update Instagram App.
  • Restart Your Phone.
  • Check Device Compatibility.
  • Check the Device date and time setting.
  • Update Your Device.
  • Clear App cache file from app Settings.

How to fix “Sorry, we couldn’t complete your request” on Instagram

How to fix “Sorry, we couldn’t complete your request” on Instagram

Fix 1: Wait for Sometime

There is a potential that the Instagram Reels app is undergoing maintenance. Check your email for any notifications sent by the Instagram Reels team.

Wait until the new message issue is fixed if the Instagram Reels app needs an upgrade or maintenance.

Fix 2: Check Internet Speed

Make sure you have a reliable internet connection or fast internet. You can have problems with the Instagram Reels App if your mobile data connection speed to your wifi network is sluggish.

So, verify the speed of your internet. Check your router if you’re using wifi or turn on and off your mobile data.

Fix 3: Update Instagram App with Latest Version

Keep your Instagram Reels app updated with the newest version. The older versions may have issues.

Your Instagram Reels app might not function correctly if it is out of date.

Additionally, upgrading to the most recent version of the Instagram Reels app will address all previously discovered bugs by the Instagram Reels support team.

If you like, you can also have the app auto-update, which will keep it consistently updated with the most recent version and bug-free.

Fix 4: Check Permission of Instagram App

Make sure you have provided the required permission for the Instagram Reels app. If you will not provide the required permission for the Instagram Reels app, the Instagram Reels app will not work smoothly.

for this in android, go to setting >> click on app >> click on Instagram Reels App >> provide the required permission.

Fix 5: Restart the App

If the above solution does not work then try to restart the Instagram Reels app. you just close the app and open it again. Sometimes it fixes the issue.

Fix 6: Login & Logout from Instagram App

Another fix is to try to log out from the Instagram Reels app and then log in again to the app. This will take to back normal to App and may fixe the issue.

Fix 7: Clear Instagram Reels App Cache

Most of the time, when there is some issue with the app, clearing the app cache resolves the issue.

To clear the Instagram Reels App cache,

For Android users, Go to settings >> Go to application manager >> Tap on Instagram Reels App >> Tap on clear cache. Instagram Reels App cache will be cleared.

For iPhone users, Go to iPhone settings >> Find Instagram Reels App and click on that >> tap on the Offload App button >> again reinstall the app.

The above solution may fix your issue.

Fix 8: Restart Your Phone

If the aforementioned remedy is unable to fix your problem, your phone is probably having a problem.

So just turn your phone back on. Open the Instagram Reels app after restarting the phone to see if you are receiving the new message.

Also, Read More Articles


The Instagram Reels has to be deleted and reinstalled to fix the problem. The Instagram Reels will now function properly once you’ve done this.

Alternatively, Instagram Reels may have a problem or a malfunction. In this scenario, you’ll have to wait until the Instagram Reels Baby team fixes the problem. Instagram Reels will operate perfectly if you also update the Instagram Reels to the newest version.

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